Customer Testimonials
Oblix - The Shard
We are thrilled to work with LCR as the services provided are fantastic! Rapid response times to both planned and reactive call-outs have been consistently impressive, ensuring minimal disruption to our operations.
The quality of engineers' work stands out - highly skilled, professional, strong technical knowledge, proactive approach to resolving issues and always courteous when attending site.
We also appreciate the clear, timely updates and the willingness to accommodate our scheduling from the office team. As a hospitality business strong communication is imperative and LCR has never fallen short in delivering support in planning and maintaining compliance.
The Devonshire - Soho
Everybody needs suppliers who are efficient, honest and trustworthy. Dan keeps a key for our business and does most of his work overnight so we don't often actually see him, for that reason he's far better than Santa Claus because he always delivers and never leaves a sign that he's been there apart from our equipment being fixed in the morning.
Woodhead Restaurant Group
We’ve had a consistently excellent experience working with LCR and wouldn’t hesitate to recommend their services. Daniel, the owner, and Lauren, the service manager, clearly take great pride in running a professional, well-organised company. Their dedication and hands-on approach really set the tone for the high level of service they provide.
One of the standout aspects of LCR is their incredibly quick response time for callouts. In the catering industry, where downtime can have a serious impact, their efficiency and urgency make a huge difference. They are always responsive, easy to contact, and proactive in keeping us informed throughout the process.
The repairs team are equally impressive—knowledgeable, skilled, and reliable. They consistently diagnose issues quickly and carry out repairs to a very high standard, ensuring equipment is back up and running with minimal disruption.
All in all, LCR are a pleasure to deal with. It’s rare to find a company that’s this reliable and easy to work with, and we’re really glad to have them supporting us.